Contactless validators deployed
SmartRider cards in circulation
Increase in fare revenue
SmartRider transactions across the network per day
INTRODUCTION
Flowbird delivered Perth’s SmartRider system,
featuring EMVCo and PCI-compliant hardware along with a CloudFare®-based back office, covering design, integration, installation, and support. The upcoming SmartRider upgrade will introduce open payments via Flowbird’s platform.
Perth required a multimodal fare system to enable seamless public transport across bus, rail, and ferry services. Since 2003, Flowbird has partnered with the Public Transport Authority, initially launching the SmartRider contactless system.
THE CHALLENGE
Recent projects include:
Upgrade
the validators of the city of Perth
Introduce
advanced Smart Rider cards
Enable
credit card and mobile payments
THE SOLUTION
A Tag on, Tag off smartcard ticketing solution
Flowbird’s Tag-on, Tag-off SmartRider system enables seamless fare payment across buses, ferries, and trains with a capped fare structure through CloudFare® back office. GPS integration supports zone-based fares, and SmartRider cards are also valid at park-and-ride facilities, covering both parking and transit payments. With a recent upgrade to include EMV/tap-to-ride options via bank cards and mobile devices, Flowbird enhances multimodal mobility.
Key Deliverables
- Installation of 4,000 Axio validators, 1,500 Way6 bus consoles, 150 SmartParker meters, and CloudFare® back office.
- Dynamic Stand Management and Real-Time Tracking systems at Perth Busport.
- Full system maintenance and open payment compliance with Visa/Mastercard standards.
BENEFITS
For the city
- Open payments pave the way for MaaS
- Passenger-centric system: attracts more public transport users, reducing traffic congestion and air pollution as a result
- Data-rich system
- More fare revenue
For the residents & visitors
- Simple for residents and tourists: ‘Tap-to-pay’ is universally understood
- Fast, frictionless ticketing and payments
- Multimodal journeys with automatic fare payments are simpler
- Secured payment