Convenient, contactless validation across all transit modes. Daily fare adjustments for fair pricing. Support for group travel with single payment methods. Integrated management and supervision of validators for seamless operation.

Configure fare rules and capping. Manage customer accounts and provide information (customer journey history, bank transaction history, tap history, etc...). Supervise validators. Implement a unique account. Integrate all modes of transportation.

CASE STUDIES

Open Payment in Toulouse:
Contactless credit card validation across the entire Tisséo network

Validators in metros

Validators in buses

Ground validators (cable car)

Validators in park-and-ride sites

INTRODUCTION

In 2021, Tisséo Collectivités selected Flowbird’s Open Payment solution

to enhance convenience and affordability for travelers. Initially launched on the airport shuttle in 2022, the system expanded across the entire Tisséo network in 2024.

THE CHALLENGE

Tisséo Collectivités aimed to simplify public transport use through Open Payment and to:

Enable

flexible, ticket-free access for time-saving convenience

Remove

complex fare structures for newcomers and tourists

Introduce

fair, dynamic pricing, encouraging citizens to shift travel habits

Support

ecological goals by promoting public transit over private cars

THE SOLUTION

Independent and integrated Open Payment within the existing Tisséo ecosystem

Flowbird’s Open Payment system allows travelers to use their bank card, smartphone, or smartwatch to pay directly on validators across the entire Tisséo network (buses, trams, metros, cable cars, the airport shuttle and park-and-ride sites), with over 1,800 Flowbird OPR validators installed. Passengers can validate fares instantly, enjoy capped daily pricing, and track journey details.

Key Features

Flowbird's CloudFare® ticketing back office

Flowbird’s CloudFare® ticketing back office provides a flexible platform for Tisséo Collectivités.

Key Capabilities

Configure fare rules and capping.
Manage customer accounts and provide information (customer journey history, bank transaction history, tap history, etc...).
Supervise validators.
Implement a unique account.
Integrate all modes of transportation.

BENEFITS

For the Tisseo

Robust, reliable, high-performing, secure, and scalable solution
Fast adoption: Over 1M transactions in 4 months
Ridership and revenue: More than 130 cards issuing countries processed
Sustainable mobility: No more paper tickets (digital proof of purchase in the passenger portal), digital bank card (smartphone, watch)

Open Payment in Toulouse:Contactless credit card validation across the entire Tisséo network