Accès clients et partenaires 
CASE STUDIES
Monapass, an all-in-one application, is transforming Monaco’s mobility landscape through digital innovation
Active users
Transactions
per month
Bus and bike-share
journeys
Purchases per month
on mobility services
INTRODUCTION
Monapass was created by Flowbird in partnership with Extended Monaco,
a program established to support the digital transformation of the Principality of Monaco, Monaco City Hall and the main public transport operator in Monaco, Compagnie des Autobus de Monaco (CAM).
It plays a valuable role in Monaco’s plan to motivate more people to use public transport, and to reduce light vehicle traffic by 20% by 2030.
THE CHALLENGE
By providing digital access to transport and mobility services through a Single Sign-On Mobility-as-a-Service application, the aim is to:
Create
Create a one-stop platform for mobility, services, and attractions.
Position
Position Monaco as a digital leader through shared digitization costs.
Simplify
Simplify multimodal travel with integrated planning and payment.
Promote
Promote sustainable travel with real-time updates and bundle offers.
Boost
Boost local culture and businesses with a new promotional channel.
THE SOLUTION
Flowbird brings MaaS to Monaco
Monapass enables secure planning, booking, and payment for multiple services, including:
- Transport: On-street parking, bus travel (CAM) and Bike share (MonaBike)
- Cultural Access: Oceanographic Museum, Beaux-Arts cinema, Monaco Le Grand Tour (tourist bus), Prince’s palace, Cars collection, Zoological Gardens, Louis II Stadium
Key Features
- Secure account for easy access to transport and leisure
- Flexible ticketing and payments via bank cards and QR codes
- Personalized, real-time offers and updates
- Modular platform for easy service integration
- Live updates on transport options and direct operator communications to encourage sustainable travel
- Monthly analytics to refine services and support Monaco's sustainability goals
BENEFITS
For the principality
- Offers an excellent user experience
- Motivates sustainable travel
- Supports local business, culture and tourism
- Creates a digital communication channel
BENEFITS
For the residents & visitors
- Single Sign-On to access multiple services
- Inclusive app with value created for user groups such as drivers, students, senior citizens, tourists, and occasional travelers
- Tickets and passes in one place for the journey and destination
